Shipping Policy
Shipping Policy
1. Processing Time
- Orders are typically processed within 1-3 business days. Processing times may vary during peak seasons or promotional periods.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Method & Delivery Time
- We offer standard shipping only. Estimated delivery times will be provided at checkout.
- Standard shipping typically takes 8-12 business days.
- Delivery times may vary depending on the destination and carrier delays.
3. Shipping Fees
- Standard shipping fees are calculated at checkout based on the destination and order weight.
- Free shipping is available for orders exceeding €50.
4. International Shipping
- We ship worldwide, but international orders may be subject to customs duties, taxes, and fees, which are the customer’s responsibility.
- Delivery times for international orders may be extended due to customs processing.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email to monitor the status of your shipment.
- If you do not receive tracking details, please contact our customer support team.
6. Shipping Delays & Issues
- SnatchForm™ is not responsible for delays caused by unforeseen circumstances such as weather conditions, customs delays, or carrier issues.
- If your order is significantly delayed or lost, please reach out to our support team for assistance.
7. Address & Order Changes
- Please ensure your shipping address is accurate before completing your purchase.
- Once an order is processed, we may not be able to make modifications. Contact customer support immediately for any urgent changes.
8. Damaged or Lost Packages
- If your package arrives damaged, please contact us within 48 hours with photos of the damage for a resolution.
- If your package is lost in transit, we will assist in locating it, but ultimate responsibility lies with the carrier.
9. Contact Us
For any shipping-related inquiries, please contact our customer support team at our Contact Page.