Return Policy

Return Policy

1. Eligibility for Returns

• We accept returns within 30 days of the delivery date.
• Items must be unworn, unwashed, and in their original packaging with tags attached.
• We do not accept returns for final sale items, gift cards, or undergarments for hygiene reasons.

2. Return Process

• To initiate a return, contact our customer support team at the Contact Page with your order number and reason for return.
• Once your return request is approved, we will provide you with return instructions.
• Customers are responsible for return shipping costs unless the item received was defective or incorrect.

3. Refunds

• Refunds are issued to the original payment method within 5-10 business days after we receive and inspect the returned item.
• Shipping fees are non-refundable.
• If your return does not meet our policy requirements, we reserve the right to reject the return.

4. Exchanges

• We currently do not offer direct exchanges. If you need a different size or color, please return your item and place a new order.

5. Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
• We will cover return shipping costs and send a replacement or issue a full refund.

6. Late or Missing Refunds

• If you haven’t received your refund after 15 business days, check with your bank or payment provider.
• If the issue persists, contact our customer support team for assistance.

7. Contact Us For any return-related inquiries, please contact our support team at the Contact Page.